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Terms of Service

Last updated: October 15, 2026

1. Who we are & acceptance

Agent Sonic is operated by Agent Sonic, Tel Aviv, Israel ("we", "us", "our"). By using Agent Sonic over WhatsApp, the Agent Sonic mobile app or any other channel we offer — or by ticking the box that accepts these terms when you sign in to the app — you agree to these Terms of Service and to our Privacy Policy. If you do not agree, please do not use the assistant.

2. Eligibility

You must be at least 16 years old (or the higher minimum age required for valid consent in your country) to use the assistant. By using it you confirm you meet this requirement.

3. The service

Agent Sonic is an AI assistant that responds to messages you send over WhatsApp or the Agent Sonic app for iOS and Android. It can answer questions, manage reminders and notes, search the web, analyze documents, generate images, transcribe and reply to voice notes, and — if you connect your Google account — help with your Google Calendar, Sheets, Docs and Forms. Access may be limited to users approved by the operator.

3.1 One account on every channel

Your account is tied to your phone number. Signing in to the Agent Sonic app (with a one-time code) or to our website (with a code or a personal link Agent Sonic sends you) opens the same account, with the same plan, history, reminders and connections. Share a number only if it is yours, and never pass on a sign-in code or link: whoever uses it gets into your account. You are responsible for activity on your account and on any device or chat app signed in to it, and should tell us at tryagentsonic@gmail.com if you believe someone else has access.

3.2 WhatsApp and the app stores

WhatsApp (Meta), Apple and Google provide the apps and stores through which you reach Agent Sonic; they are not parties to these terms, are not affiliated with us, and do not sponsor or endorse Agent Sonic. Your use of their services stays subject to their own terms and privacy policies, and we are not responsible for their availability, for messages they fail to deliver, or for how they handle your data. If a platform suspends your account or stops supporting bots or apps like Agent Sonic, we may be unable to serve you there.

The Agent Sonic app. We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the app on devices you own or control, for your own use under these terms and the usage rules of the store you got it from. You may not copy, modify, decompile or reverse-engineer it except as the law allows. If you downloaded the app from Apple's App Store:

  • these terms are between you and us only, not Apple, and we — not Apple — are solely responsible for the app and its content;
  • Apple has no obligation to provide any maintenance or support for the app;
  • if the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) you paid for it; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app;
  • we, not Apple, are responsible for addressing any claims by you or a third party relating to the app or your possession and use of it, including product-liability claims, claims that it fails to conform to any legal or regulatory requirement, and claims under consumer-protection, privacy or similar laws, and for the investigation, defence, settlement and discharge of any claim that the app infringes a third party's intellectual-property rights;
  • you represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and are not listed on any U.S. Government list of prohibited or restricted parties; and
  • Apple and its subsidiaries are third-party beneficiaries of these terms and, once you accept them, may enforce them against you.

If you downloaded the app from Google Play, Google Play's terms of service also apply to that download, and Google is likewise not responsible for the app.

4. Paid features & payments

Some features of Agent Sonic are free; others require payment, either as a one-time charge or a recurring subscription. We will tell you which features are paid and the applicable price before you incur any charge, and you only pay if you choose to use a paid feature.

Payments are processed securely by PayPal, our third-party payment provider. We do not collect, receive, or store your full payment-card or bank details on our systems — that information is handled entirely by PayPal under its own terms and privacy policy. Your purchase is also subject to PayPal's terms.

Unless required by applicable law (including mandatory consumer-protection and right-of-withdrawal rules), fees are non-refundable and prices may change with notice for future charges. You are responsible for any taxes that apply to your purchase. If a payment fails or is reversed, we may suspend access to the paid feature.

5. Invitations & granted access

Access to Agent Sonic, or to one of its plans, may be given to you free of charge for a period — for example when the operator or another user of Agent Sonic invites you, shares an invitation link with you, or has a plan granted to your number. By accepting such an invitation, or by using the access it gives, you agree to these Terms of Service in full, exactly as any other user does, including the acceptable-use, AI-generated-content, liability and governing-law sections. The person who invited you is not our agent: they cannot change these terms or promise you access on our behalf.

Granted access is a courtesy, not a purchase. It has no cash value and cannot be transferred, exchanged or refunded. We may limit, change, suspend, disable or withdraw it — or decline to give it in the first place — at any time, for any reason and without notice or liability to you or to the person who invited you. When it ends, you fall back to whatever access you otherwise have: a paid plan, the free trial if any is left, or none.

6. Acceptable use

  • Do not use the assistant for unlawful, harmful, abusive, or fraudulent purposes.
  • Do not attempt to disrupt, overload, or reverse-engineer the service.
  • Do not use it to send spam or unsolicited commercial messages, to harass, or to infringe anyone's rights.
  • You are responsible for the content you send and for any account you connect.

7. Groups

Agent Sonic takes part in two kinds of group: WhatsApp groups a member adds it to (7.1), and groups people make in the Agent Sonic app (7.2).

7.1 WhatsApp groups

Agent Sonic can be added to a WhatsApp group. If you add it, you do so on behalf of the group: you confirm that you are allowed to add a member under the group's own rules, and that you have told the other members — and will tell anyone who joins later — that an AI assistant is in the group and processes what is posted there, and that you have any consent or other lawful basis this requires where you and they live. You are responsible to the other members and to us for adding Agent Sonic without that authority or notice, and you agree to indemnify us against any claim arising from it.

While Agent Sonic is in a group, it receives every message posted there, not only the ones addressed to it. It keeps a record of those messages (who sent them, their text and any media caption, but not the media files themselves) from the moment it joins, and uses that record and a group memory note to answer questions, write recaps, keep shared lists, polls, expenses and scheduled messages, and to work out whether a message was meant for it — the latter may involve sending the message to an AI provider acting for us (see our Privacy Policy). It never mixes a group's content with anyone's private chat or with another group.

Group content is shared by nature. Agent Sonic's answers, recaps, lists and scheduled messages are posted to the whole group, and any member may ask it about the group's conversation. The operator can also access a group's record to run and support the service, investigate abuse and meet legal obligations. Each member's own messages are removed when that member asks us to delete their data; content that belongs to the group as a whole stays with it (see "Deleting your data" below). A group admin may ask us to delete the group's record by emailing tryagentsonic@gmail.com.

Every member who uses Agent Sonic in a group, or who stays in a group it is in, accepts these terms for that use. Group features are a paid surface: beyond a small free allowance they are available while at least one member has an active plan, and the operator may limit how much Agent Sonic posts in a group. We may decline to join, leave, mute or stop responding in any group at any time, for any reason and without notice. If you do not want Agent Sonic in a group you are in, ask a group admin to remove it or contact us.

7.2 Groups in the Agent Sonic app

In the Agent Sonic app you can create a group and invite people to it, with its invite link or by their phone number. Anyone who has the link can join, so share it only with people you want in the group; its owner can reset it at any time. By creating or joining a group you accept these terms for your use of it. Everyone in a group sees the members' names, what they post there, and that Agent Sonic takes part in the conversation; members' phone numbers are not shown to one another.

Agent Sonic receives every message posted in an app group and keeps it in the group's record — who posted it, its text, and the photos and documents shared — and works with that record as described in 7.1: it answers when it is mentioned, replied to, called by name, or alone with one member, and may send a message to an AI provider acting for us to work out whether it was meant for it. The group's shared lists, notes, expenses and scheduled messages belong to the group. A member may lend the group their own Google calendar; what that means is set out under "Google user data" in our Privacy Policy.

You are responsible for what you post. Do not post anything unlawful, abusive, hateful, harassing, threatening or sexually explicit, or anyone's private information without their consent. We have zero tolerance for objectionable content and abusive users. Any member can report a message from inside the app and block another member (the blocked person is not told). We review reports promptly and may remove content, remove a user from a group or from Agent Sonic, or delete a group, without notice. A group's owner can remove members, rename the group and delete it for everyone; anyone can leave at any time, and when its last member leaves, the group and everythingAgent Sonic kept for it are deleted.

A member can take back their own message, which removes it for everyone. Messages are deleted automatically 90 days after they were posted, and shared photos and documents 45 days after they were sent. As with WhatsApp groups, group features are a paid surface beyond a small free allowance, available while at least one member has an active plan, and we may limit or switch off groups, or any one group, at any time.

8. Google account connection

Connecting your Google account is optional and authorized by you through Google's consent screen. You may revoke access at any time via /google disconnect or in your Google Account settings. Your use of Google services remains subject to Google's own terms. What we access in your Google account, and how we use, share, protect and delete it in line with Google's Limited Use requirements, is set out under "Google user data" in our Privacy Policy.

9. AI-generated content

Responses are generated by AI models and may be inaccurate or incomplete. Do not rely on them as professional, legal, financial, or medical advice. Verify important information independently. You are responsible for how you use the assistant's output.

If you turn on location in the app, the assistant uses your device's approximate position only to make its answers more relevant. It may be imprecise or out of date: do not rely on it for navigation, safety or emergencies — in an emergency, call your local emergency number. You can turn location off at any time (see our Privacy Policy).

10. Outreach on your behalf & messaging third parties

Some features let the assistant contact other people on your behalf (for example, reaching out to a contact you specify to coordinate or gather information). If you use these features, you represent and warrant that:

  • you have a lawful basis and any consent required to have those people contacted, and you will comply with all applicable anti-spam and privacy laws — including section 30A of the Israeli Communications (Telecommunications and Broadcasting) Law, 5742-1982, and equivalent rules elsewhere;
  • you will not use the feature for advertising, marketing, or other unsolicited commercial messaging without the prior opt-in consent those laws require; and
  • you are the controller of any personal data of those third parties that you provide, and you are responsible for giving them any notice the law requires.

You agree to indemnify and hold us harmless from any claim, loss, or penalty arising from your use of these features or your breach of this section.

11. Your responsibility & indemnity

You are responsible for your use of the assistant and for the content and accounts you connect. To the extent permitted by law, you agree to indemnify us against third-party claims arising from your misuse of the service or violation of these terms or of applicable law.

12. Availability & "as is"

The service is provided "as is" and "as available", without warranties of any kind to the extent permitted by law. We may modify, suspend, or discontinue it at any time.

13. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law — including, for consumers, rights under the Israeli Consumer Protection Law, 5741-1981, and mandatory consumer-protection rules in your country.

14. Termination

You may stop using the assistant at any time. We may suspend or terminate access for violations of these terms.

15. Deleting your data

You can delete your account and your data at any time: in the app, under Settings → Account → Delete account, or in your chat with Agent Sonic on any channel — WhatsApp or the app: send /delete-my-data (or just ask Agent Sonic to delete your data) and confirm. It happens right away, and Agent Sonic confirms in your chat. You can also email tryagentsonic@gmail.com, and we delete it within 30 days. We permanently delete:

  • your conversation history with Agent Sonic and everything it remembers about you;
  • your reminders and scheduled messages, including the ones you set up in groups;
  • the contacts you saved, the outreach tasks you created, and the images you generated or edited;
  • the photos and documents you sent or received in your chats, which we otherwise delete automatically 45 days after they were sent;
  • the recordings of how you used the app (see our Privacy Policy), which we otherwise delete automatically 45 days after they were made;
  • the messages you sent in groups Agent Sonic is in, and invites to app groups waiting for your number;
  • the latest location your app sent, if you turned location on;
  • your connected accounts — Google (your access grant is also revoked with Google), Gmail, Notion and artiql — and every group link to them;
  • your usage records, the name on your account, and any website sign-up or promotional-link request made with your phone number.

Deletion cannot be undone; if you message Agent Sonic or sign in again after it is done, you start a new account from scratch. To meet our legal and accounting obligations and prevent abuse, we keep only: a closed record of the deleted account, holding your phone number apart so it is never used to find that account again; your plan, subscription and payment records (including those held by PayPal) and any access granted to you; the records of phone calls Agent Sonic made for you (who was called, when, the transcript and recording), so a call made in your name can still be looked into; your free-trial usage and any restriction on your account, which a new account on the same number keeps, so that deleting cannot restart a free trial or lift a block; and, if you asked not to be contacted by an outreach task, that request, so it keeps being honored. Deleting your data does not cancel a paid subscription — send /unsubscribe for that.

We also delete some data on our own once it is no longer in use: a group's message record after 90 days, reminders 30 days after they were sent or switched off, and repeating reminders that have not gone out for 90 days. While you are inactive (30 days without a message from you on WhatsApp, or signed out of the app or away from it for 7 days), your repeating reminders pause until you are back. Our Privacy Policy ("Data retention & deletion") has the details.

Some content is not yours alone and stays with the people it belongs to: a group's shared notes, lists and expense records; contact cards and outreach results other users saved about you; and messages already delivered on WhatsApp, which you can delete in that app itself. Copies in backups and system logs are removed as they expire. To close your account entirely, including the records we keep, email tryagentsonic@gmail.com and we will delete them except where the law requires us to keep them.

16. Governing law & jurisdiction

These terms are governed by the laws of Israel, without regard to its conflict-of-law rules. The the competent courts of Tel Aviv-Jaffa, Israel shall have exclusive jurisdiction over any dispute, except where mandatory law (for example, consumer-protection rules in your country of residence) grants you the right to bring proceedings elsewhere.

17. Changes

We may update these terms; continued use after changes constitutes acceptance. Material changes are reflected by the "Last updated" date above.

18. Contact

Questions about these terms? Email tryagentsonic@gmail.com.